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Privacy Policy – Y-Verify

Last Updated: 13-11-2025

Welcome to Y-Verify
We are committed to protecting your personal data and upholding your rights in accordance with the Personal Data Protection Law (PDPL) of Saudi Arabia and the regulations issued by the Saudi Data & AI Authority (SDAIA).

This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit Y-Verify.com or use our services.

By accessing our website, you consent to the practices described below.

1. Personal Data We Collect

We collect the following categories of information:

a. Identifying Information

    • Full name

    • Company name

    • Job title

    • Email address

    • Phone number

b. Contact & Account Information

    • Login credentials (if applicable)

    • Communication preferences

    • Responses to forms, requests, or demos

c. Technical & Digital Information

Collected automatically when you visit Y-Verify.com:

    • IP address

    • Device type and operating system

    • Browser information

    • Location (approximate)

    • Pages visited and duration

    • Cookies, pixels, and analytics data

d. Usage Information

    • How you interact with our platform

    • Features accessed

    • Timestamps for activity

e. Optional Information

    • Survey responses

    • Support tickets

    • Feature requests

2. How We Collect Your Data

We collect personal data through:

    • Website forms

    • Demo or trial requests

    • Customer support interactions

    • Cookies and analytics

    • Email subscriptions

    • Direct communication (email, phone, WhatsApp, etc.)

3. Why We Process Your Data

Y-Verify processes personal data for the following purposes:

    1. To provide and improve our services

    1. To respond to inquiries, demo requests, and support needs

    1. To enhance website performance and user experience

    1. To send updates, alerts, or marketing communications (with consent)

    1. To analyze platform usage and service performance

    1. To verify identity when needed

    1. To protect the platform against misuse or fraud

    1. To comply with legal, regulatory, and PDPL requirements

4. Legal Basis for Processing (PDPL Requirement)

We process your personal data based on:

    • Your consent (cookies, marketing, form submissions)

    • Contractual necessity (providing services you request)

    • Legitimate interest (analytics, improving platform stability)

    • Compliance with legal obligations

5. Sharing Your Personal Data

We do not sell personal data.

We may share your data with:

    • Cloud hosting providers

    • Website analytics services

    • Customer support tools

    • Third-party SaaS providers necessary for our operations

    • Government authorities when legally required

All third parties must comply with PDPL and maintain confidentiality and security.

6. International Data Transfers

Some of our technical or cloud service providers may operate outside Saudi Arabia.

Data transfers will occur only when permitted under PDPL and will follow:

    • Adequate protection measures

    • SDAIA-approved mechanisms

    • Contractual safeguards

7. Data Retention

We retain your personal data only for as long as necessary for:

    • Delivering our services

    • Business continuity

    • Legal or regulatory requirements

    • Security and fraud prevention

After the retention period, your data is securely deleted or anonymized.

8. Your Rights Under the Saudi PDPL

You have the right to:

    • Access your personal data

    • Request correction or updating

    • Request deletion (unless restricted by law)

    • Withdraw consent

    • Object to processing

    • Request a copy of your stored data

    • Know how your data is collected, used, and shared

To exercise these rights, contact us at:
📧 info@y-verify.com

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

    • Improve website performance

    • Analyze visitor behavior

    • Personalize your experience

    • Conduct security monitoring

You may disable cookies in your browser settings at any time.

10. Data Security

We implement strong security measures including:

    • Encryption

    • Access controls

    • Secure cloud infrastructure

    • Regular system reviews

    • Activity monitoring

    • Data minimization

Despite safeguards, no system is 100% risk-free.
We continually improve our security practices.

11. Children’s Privacy

Y-Verify.com is not intended for children under 18.
We do not knowingly collect data from minors.

12. Changes to This Policy

We may update this Privacy Policy when necessary.
The “Last Updated” date will reflect any changes.
Your continued use of the website constitutes acceptance of updates.

13. Contact Information

For any inquiries, requests, or PDPL rights:

📧 info@y-verify.com
📍 Riyadh, Saudi Arabia